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Frequently Asked Questions

Where to find us?

All our tours depart from Kirkwall Travel Centre Stand 8/9. Look on our Map on the home page to see where this is. Our Minibus and Guide will be at the meeting point 20 minutes before departure.

We are on a cruise docking at Hatston how do we find you? 

As you are docking at Hatston the Orkney Harbour Authority put on a free 7 minute shuttle service into and back from town this will drop you at Kirkwall Travel Centre Stand 6 and take approximately 7 minutes. From here you will be able to see our minibus at Kirkwall Travel Centre Stand 8/9 20 minutes before departure. Fancy Walking? Well you can take the footpath right into town – about a 25 minute walk. Ask one of the friendly welcome service team at Hatston for a map and they will point you where to go. 

We are on a cruise which is tendering to Kirkwall how do we find you?

Your tender will dock in the centre of Kirkwall. You can walk directly up the street straight ahead of you – turn left on castle street past Tullocks Ford car garage and across the pedestrian crossing. You will then be at the Kirkwall Travel Centre. Find us at Stand 8/9. Sounds confusing? Ask one of the friendly welcome service team at Kirkwall Tendering point for a map and directions. 

When can I eat my lunch?

In our 5 Hour Tours + you will be given free time at a destination which can be used as a lunch stop. Bring a packed lunch or visit one of our local cafes/shops in either Stromness or Birsay depending on your tour route. 

How can we contact you? 

Email us on hello@orkneyislandtours.co.uk or call our office on +44(0)1856 525000

How many people can join a tour?

All our tours are minibus tours – therefore we can have up to 14 people

What clothing should I pack for you tours?

Orkneys weather is ever changing – So even if its a sunny day make sure to bring a light rain coat with you. For footwear we encourage comfy shoes with grip. 

When should we arrive for our tour? 

We encourage you to be at the Kirkwall Travel Centre Stand 8/9 15 minutes before your tour departure. This enables you to grab a seat, ask any questions you may have and get comfy before we set off on your adventure. 

Whats included in the price? 

All our tours include transport, guide and all entrances stated within the tour description.